I tried to get users to log into the Adobe website with the accounts that were just created, and this does work - the user we tested this on was able to sign in over at Adobe's website, but the Acrobat software itself does not appear to sign in successfully. When given (correct) credentials, the prompt just goes white and ultimately sends us back to the "Sign in" panel that pre-empts where you can actually submit credentials. We go through this process and it appears as if accounts are created successfully, but Acrobat 2020 itself will not allow us to sign in.
When we launch Acrobat 2020 for the first time there is a prompt that allows us to create new accounts. None of my userse currently have an Adobe account. Migrating from 2017 to 2020, we noted that our (non-cloud) instances of Acrobat require users to create accounts.
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